And the New Computer Saga Continues

I was prepared. I know from experience that new computers bring on frustration. After the obligatory software updates an error message is bound to show up. It almost never fails :).

The first problem appeared as an update failure. Umm, windows update NOT installed? Hello? Windows – you decided I needed the silly update in the first place. The usual knowledge base searches and emails to the techs began. Of course the first few responses are always the canned automated ones that contain list of steps to solve the problem. Never mind that you have already told them in the first email that you had already tried all these – and they did NOT work.

Next – the tech support emails where new and better suggestions are sent. Most of the time they do not work. More web surfing for solutions. The end result. Uninstal the offending program and reinstall it. Then the mission becomes: what to do to fix the problems so the program will run and not cause errors. … Good thing I have done this before and install one program at a time, creating a restore point prior to the installations. You would think that windows and other microsoft programs would have learned how to play well together by this time – silly me for expecting this LOL.

At this stage my nice newly organized work area is cluttered with program installation discs, printouts of instructions, and more general clutter.

I decided to connect my laptop to my new wireless network. Fire it up. Ugh NO. Service pack 2? expired virus scan program. Off to find the original restore discs and start again . …